SCHAUMBURG KIA'S SERVICE DEPARTMENT RESPONSE TO COVID-19

 

At Schaumburg Kia, we take the health and safety of both our staff and customers seriously. Our service advisors and technicians will ensure to disinfect high-touch areas of your vehicle, including door handles, shifter, and steering wheel.  In an attempt to minimize the risk of COVID-19, our team members are continuously sanitizing and deep cleaning all areas of the dealership throughout the day. And, our janitorial crews have been instructed to be extra cautious about disinfecting high-touch areas including door handles, countertops, and restrooms. We also have hand sanitizer and wipes available for customers in the service waiting area.

 

·      Warranty Extensions:

o   Through Kia's Promise program, any warranty that expires from March through May, will be extended to June 30th, 2020.

·      Ride share and loaners:

o   Should your vehicle require to be left at our service center overnight or longer, we have rentals available for your use. All ride share or rental cars have been properly sanitized.

·      Vehicle Pick-up & Delivery Service:

o   For your comfort, convenience, and peace of mind, our staff can come to you. We will pick up your car and bring it back to the dealership for service. We will return the car to you after the service has been completed.

·      Contact-free Service:

o   We offer contact-free service. This means that we can come to your location to pick up your vehicle, take it to the dealership for repair/maintenance, return the vehicle to your location, and process your payment via phone or online. How's that for a white glove treatment?!

·      Online Appointment Scheduling:  

o   As always, we have a page on our website dedicated to helping you schedule a service appointment at your convenience. Click on schedule service tab to get started.

·      Video or Facetime Appointments:

o   We are happy to conduct a video call or Facetime appointment with you, if you prefer or are not able to visit us in person. we will continue to take extra steps to help maintain a safe and comfortable dealership environment for both our customers and employees. These steps include increased sanitization and deep cleaning.

Contact

Schaumburg Kia

1100 E Golf Rd
Directions Schaumburg, IL 60173

  • Sales: 847-380-9740
  • Service: 847-380-9757
  • Parts: 847-380-9775